Shipping information

Company details:
Superioradv di Provinciali Fabrizio Marco
Via della Ragnaia 78, 57016 Castiglioncello (LI), Italy
VAT no.: 01658520497
Email: info@toscanabella.de
Phone: +39 392 0857675

Order processing times

• Orders are processed within 3–5 working days of payment being received.

• During peak periods or promotions, processing times may be longer.

Delivery times

• Delivery within Germany and to other EU countries usually takes 3–7 working days.

• We ship with reliable couriers to give the products the best possible quality and protection.

• Delivery times may vary by destination; any delays caused by the courier are outside Toscana Bella's control.

Shipping costs

• Shipping costs are calculated automatically at checkout based on weight and delivery address.

• Above a certain order value, shipping may be free (this is stated on the website or in current promotions).

Countries we ship to

• We currently ship to Germany and to other European Union countries.

• For deliveries outside the EU, write to us directly at info@toscanabella.de for an individual quote.

Tracking your order

Once your order has shipped, you will receive an email with a tracking link, so you can follow your delivery at any time.

Products damaged in transit

If your parcel arrives visibly damaged, sign with reservation on delivery and contact us immediately at info@toscanabella.de. Please also send us photos of the parcel and of the damaged products, so we can handle the case as quickly as possible.