Service
Shipping & delivery
We ship most products from our warehouse in Emden. For fine wines, shipping depends on the number of bottles and the destination country.
You'll find every detail in our shipping policy and our return policy.
Shipping costs
8 €
per order within Germany
Free shipping
from €49
order value, within Germany
Fine wines
from €28
by number of bottles and country, to Germany and across the EU
Delivery time
3–5 working days
within Germany
EU countries
Costs at checkout
Delivery time depends on the country. Outside the EU on request at info@toscanabella.de
Fine wines
How much does shipping cost for fine wines?
It depends on the number of bottles and the country. For 1–3, 4–6 and 7–12 bottles:
- Germany, Belgium, Luxembourg, Netherlands: €28 · €33 · €43
- France, Austria, Denmark: €33 · €43 · €47
- Spain, Portugal: €43 · €51 · €62
- Ireland, Sweden, Finland: €47 · €57 · €71
- Greece, Hungary, Poland, Slovakia, Czech Republic, Croatia, Slovenia, Estonia, Latvia, Bulgaria, Romania: €51 · €67 · €81
- Malta, Cyprus: €60 · €77 · €92
Larger quantities, up to 60 bottles, are calculated at checkout. Fine wines are never discounted and don't count toward the €49 threshold.
On the way
How do I track my parcel?
As soon as your parcel is on its way, you'll receive an email with the tracking number and the tracking link.
How are bottles and jars packed?
Safely, and as sustainably as possible. We take extra care with fragile items such as bottles and jars.
The parcel arrived damaged. What now?
Accept the parcel only with reservation and write to us straight away at info@toscanabella.de, with photos of the parcel and of the damaged products. We'll take care of it.
You'll find every detail in our shipping policy and our return policy.